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10/25/2020

Choosing an Industrial Tools Manufacturer You Can Rely On

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Nobody likes broken tools. After all, they can damage the product or asset they’re being used on. They can be dangerous for their operator. They can cost money to repair or replace, leading to unproductive downtime. Whether you’re in manufacturing or maintenance, the most important attributes your tools should have are quality and reliability. And the best way to be sure the tools you’re investing in will hold up on the line is to choose the right industrial tools manufacturer.

 

How to Choose Between Industrial Tools Manufacturers

Your tools are your business. They allow you to accomplish the work that keeps your operation running, whether you’re producing automotive parts or maintaining a large chemical plant. Sourcing your tools from a quality manufacturer will reduce the headaches and cut costs associated with repair and replacement, lost products, and unproductive downtime. So, how can you tell which manufacturer to work with?


When it comes to knowing an industry—and the manufacture of industrial tools itself is an industry—there’s no substitute for experience. Think about the tools you’ve used over the years and how they performed. Talk shop with colleagues and find out which tool manufacturers they like. Who has worked well for them? Who hasn’t? 


Quality manufacturers will have established reputations in the field based on the lived experiences of people who have used their tools. By chatting on coffee breaks and keeping in touch with colleagues, you’ll gather useful information that can help inform your own tool purchasing decisions. 


In addition to the informal accreditations bestowed by word of mouth, you can look for formal recognition. As you compare manufacturers, consider what, if any, industry awards or accolades they have received. Have they been recognized by independent publications? Have they received an industry award, and for how many years? While industry recognition doesn’t always tell the whole story, a long list of honors indicates experience, quality, and customer satisfaction. 


Another important point to consider is whether a tool manufacturer is accredited under industry standards. For example, suppose a company has been certified to adhere to standards published by the International Organization for Standardization. In that case, International Organization for Standardization, then they are guaranteed to meet or exceed the fixed standards for quality in manufacturing. Tools produced at an ISO-certified factory are less likely to be defective or inaccurate than those produced in factories that forego standardization.

 

Considering Service Programs When Selecting an Industrial Tools Manufacturer

All tools, even those produced to the highest standards possible, will eventually wear down, fall out of calibration, and break. Those produced to higher quality standards are likely to last longer, but there is no escaping the eventuality of physical entropy. However, knowing that this is the case, manufacturers and maintenance managers can minimize mishaps and downtime by engaging in a proactive preventative maintenance program. Tools manufacturers play a part here as well. To help keep your tools in good working order, it helps to have a relationship with a supplier who can provide service for their tools for years to come.


Look to see if a tool manufacturer has an established supplier service program. Those who have programs will be more useful to their customers after the initial tools are sold and will be invested in making sure their tools last. Companies without service programs won’t be around to help their customers when something breaks and are less invested in producing enduring tools. 


There are also differences in quality between manufacturer service programs. Good service programs will be certified under international standards. They will also find ways to make tool maintenance as unobtrusive to your operation as possible, like expediting or combining paperwork or providing express service for critical repairs. 


To tell the difference between service programs which seem similar on paper, go back to word of mouth. If someone you know and trust has worked with a service program you’re considering, ask them how it went. They can give you the thumbs up or they can point out issues like delays or shoddy recordkeeping that don’t show up on a company’s website.


Finding the right industrial tools manufacturer, while it can be time-consuming, is essential to establishing or improving your business. Word of mouth, industry honors, and certifications are all relevant ways to tell tools suppliers apart. Just as important is the quality of their service program. Asking around and researching your options will give you the insight you need to make a smart supplier choice for your business.
 
At Mountz Inc., what we’ve learned over half a century spent producing quality industrial tools is that quality matters. We manufacture efficient, effective tools according to international standards for quality. To see our full range of torque tools, browse our catalog. Contact us anytime to ask a question. To inquire about price, request a quote. Schedule an appointment if you’d like to see our equipment in person schedule an appointment.

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